EddyMCD
Active Member
If anything I would think campaign funding (and fundraising) is what deters a lot of people from running.
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- Thread starter MetroMan
- Start date
Northern Light
Superstar
That too, to be sure.
That and having your life picked apart and examined under a microscope.
theOther
New Member
All things being equal....showing up to be presentable at that time is an accomplishment. What are you up to at that time of day?
DSC
Superstar
News Release
November 1, 2021
Transformed 311 Toronto service experience launches today
Today, the City of Toronto launched an improved 311 Toronto service experience, making the service easier and more convenient to use, offering more ways to connect with 311 Toronto and providing real-time status updates from start to finish.
The City continues to rapidly evolve, modernize and digitize service delivery to improve access to services while providing a consistent service experience that optimizes cost-efficiencies and builds trust and confidence in municipal services. The new service also provides residents with the option to interact with the City using different platforms and languages.
With the launch of this new service experience, all of the approximately 600 services that 311 offers are now available online, including requests for snow plowing and tree maintenance, overflowing catch basins, dogs off leash and inadequate heat in apartment buildings.
Residents, businesses and visitors now have the option of calling in to speak with an agent, live online chat or submitting a service request online with an additional feature of being able to attach a photo to the request. Users will be able to track the status of their request from start to finish and can opt-in to receive real-time status updates via text (SMS) or email notification.
Through the centralization and streamlining of 311 processes, an improved Knowledge Base will provide easier access to information and improved usability. The 311 Toronto Knowledge Base holds approximately 5,000 records on City programs and services, accessible to anyone at any time. It is now easier than ever to search and locate exactly what you are looking for, enhancing the user experience.
The new system also offers the City improved analytics and reporting capabilities that will help inform ongoing 311 Toronto service updates and identify potential service improvements as well as needs across the City. Better communication between 311 Toronto and City divisions responsible for service requests will result in improved productivity leading to reduced costs per service request, and in many cases, reduced time to complete it.
UPDATE:
I just tried out submitting a request online (pot hole) and it is more complicated than one would like. Frankly far easier just to fire off an email!
November 1, 2021
Transformed 311 Toronto service experience launches today
Today, the City of Toronto launched an improved 311 Toronto service experience, making the service easier and more convenient to use, offering more ways to connect with 311 Toronto and providing real-time status updates from start to finish.
The City continues to rapidly evolve, modernize and digitize service delivery to improve access to services while providing a consistent service experience that optimizes cost-efficiencies and builds trust and confidence in municipal services. The new service also provides residents with the option to interact with the City using different platforms and languages.
With the launch of this new service experience, all of the approximately 600 services that 311 offers are now available online, including requests for snow plowing and tree maintenance, overflowing catch basins, dogs off leash and inadequate heat in apartment buildings.
Residents, businesses and visitors now have the option of calling in to speak with an agent, live online chat or submitting a service request online with an additional feature of being able to attach a photo to the request. Users will be able to track the status of their request from start to finish and can opt-in to receive real-time status updates via text (SMS) or email notification.
Through the centralization and streamlining of 311 processes, an improved Knowledge Base will provide easier access to information and improved usability. The 311 Toronto Knowledge Base holds approximately 5,000 records on City programs and services, accessible to anyone at any time. It is now easier than ever to search and locate exactly what you are looking for, enhancing the user experience.
The new system also offers the City improved analytics and reporting capabilities that will help inform ongoing 311 Toronto service updates and identify potential service improvements as well as needs across the City. Better communication between 311 Toronto and City divisions responsible for service requests will result in improved productivity leading to reduced costs per service request, and in many cases, reduced time to complete it.
UPDATE:
I just tried out submitting a request online (pot hole) and it is more complicated than one would like. Frankly far easier just to fire off an email!
Last edited:
picard102
Senior Member
Freaking finally! It's insane that it's taken this long and is still taking longer to get an app out to submit requests.
Jonny5
Senior Member
Actually I am often working at a side job I have at that exact time. Though I don't have to get dressed for it. I still don't consider being on TV at any time to be some significant accomplishment, nor something that can be used as a kind of counter that means you can have a very high paying outside job while being the mayor. Either that is an ethical or conduct violation or it isn't, but being on TV at 6:00 a.m. doesn't factor into that equation, so why is that his immediate go to line? I wonder what else he uses that for?
Northern Light
Superstar
Saw this posting on PF&R's twitter............
Ahem, Mayor Tory..........if you want to tackle homelessness and poverty........how about paying a living wage? .43c per hour over minimum as of Jan. 1st.
Ahem, Mayor Tory..........if you want to tackle homelessness and poverty........how about paying a living wage? .43c per hour over minimum as of Jan. 1st.
W. K. Lis
Superstar
tiffer24
Senior Member
DSC
Superstar
Interesting article on 'curb management' in the Guardian. https://www.theguardian.com/environment/2021/nov/05/us-free-parking-spaces-climate-cost Good to see that we appear to be in the forefront!
theOther
New Member
It's not a significant accomplishment , by any means,,,,but it's more than you can manage ....so, settle down on the criticism.
ShonTron
Moderator
What the heck? Why did you decide to go the ad hominem route? Is that all you could manage?
Jonny5
Senior Member
Maybe that's actually John Tory!
DSC
Superstar
We do not seem to have an appropriate and/or active 'urban design' thread so I post this here. Some interesting ideas here:
groups.google.com
60-bancs-publics.pps
groups.google.com