crs1026
Superstar
The more information the better, to a point. Most surface riders just need to know the route number and destination, LRT and subway riders need mostly to know the direction as there aren't many ways to change the route.
But..... it's very important to me to know that my 501 car goes "To Humber" and not just "To Roncesvalles". And where routes have branches, or variables, seeing just "35F' isn't helpful... few people have memorised the A, B, C variations, and if they did, TTC may have added some new permutations. Crosstown doesn't have many of these complications but conformity has some value so why confuse people with something non-standard..
The tourist is going to be confused, regardless. I wouldn't obsess over serving their needs except in a generally helpful way.
Wayfinding never lasts long.... too good a meal ticket internally and for consultants. Regular riders adapt and the fine points work themselves out.
- Paul
But..... it's very important to me to know that my 501 car goes "To Humber" and not just "To Roncesvalles". And where routes have branches, or variables, seeing just "35F' isn't helpful... few people have memorised the A, B, C variations, and if they did, TTC may have added some new permutations. Crosstown doesn't have many of these complications but conformity has some value so why confuse people with something non-standard..
The tourist is going to be confused, regardless. I wouldn't obsess over serving their needs except in a generally helpful way.
Wayfinding never lasts long.... too good a meal ticket internally and for consultants. Regular riders adapt and the fine points work themselves out.
- Paul




