As a matter of constituent service, politicians work strenuously to avoid ever having to tell a constituent "no", even if they completely disagree with the constituent.
Four standard techniques for avoiding a "no" include:
- Reframing the concern into vaguer and vaguer terms until you can bring yourself to agree with the constituent. ("I agree that we need to do more to speed up the LRT and get people moving.")
- Reframing the concern so that it's all about feelings, and then empathizing with the feelings. ("I mean, I know how frustrated you are, I'm frustrated too! And let me tell you, I hear about this non-stop, and we gotta do something about it, because I'm as mad about the situation as anyone, let me tell you...")
- Welcoming the suggestion as a suggestion, without indicating any actual support. ("We're hearing from a lot of people about this situation, and, to tell you the truth, some of our best ideas come from consultation with ordinary people, so I'm going to keep your idea in mind...")
- Referring the matter to someone else (a cabinet minister, city staff, etc.), thus forcing someone else to give the "no". (Or at least feeding the suggestion into a bureaucracy that will never get back to the constituent with a "no".)
It sounds to me like, if you got Doug Ford to agree to "TSP", he steered you right through door number 1 here. (Does Doug Ford support giving priority to LRT vehicles? Sure he does! In fact, every kind of traffic should have priority: we gotta prioritize the LRT, we gotta prioritize the drivers, we gotta make sure we're working in a way that gets everybody where they need to be...)