eglinton1661
Active Member
Transcribing Lali's presentation:
Lali: So what does, what does phased opening mean? How will that differ from what we did on line six? Well, this allows us to monitor performance, validate it collectively, and also allows upgrades that we know are coming to be phased in in a controlled manner. And only once that occurs will we jointly fully announce the line to move on from phased opening into a full opening.
That said, on February 8th, when this phased opening commences, the first rides for customers on line 5 will be free.
In respect to phased opening, we'll be communicating very clearly, not only to our customers, but also our workforce, our operators, in terms of what that means. We'll be leveraging customer feedback again, taking on the lessons from line 6, holding the right teams accountable. I think we've been working through that very, very diligently in the last few weeks, particularly for line 5. Moving only to full operation when all performance indicates that we are ready to open as a line.
There'll be further enhancements in respect to line five in March and in May with respect to the software and the speed. We've also taken learnings in terms of supervisor, management and crew support, not only during the shadow running perspective, also actual running, in terms of what coaching, what mentorship do they require, and how we take the any technical inputs from that into the CEO reviews
Going to continue transcribing the Q&A (which is very interesting) shortly
Lali: So what does, what does phased opening mean? How will that differ from what we did on line six? Well, this allows us to monitor performance, validate it collectively, and also allows upgrades that we know are coming to be phased in in a controlled manner. And only once that occurs will we jointly fully announce the line to move on from phased opening into a full opening.
That said, on February 8th, when this phased opening commences, the first rides for customers on line 5 will be free.
In respect to phased opening, we'll be communicating very clearly, not only to our customers, but also our workforce, our operators, in terms of what that means. We'll be leveraging customer feedback again, taking on the lessons from line 6, holding the right teams accountable. I think we've been working through that very, very diligently in the last few weeks, particularly for line 5. Moving only to full operation when all performance indicates that we are ready to open as a line.
There'll be further enhancements in respect to line five in March and in May with respect to the software and the speed. We've also taken learnings in terms of supervisor, management and crew support, not only during the shadow running perspective, also actual running, in terms of what coaching, what mentorship do they require, and how we take the any technical inputs from that into the CEO reviews
Going to continue transcribing the Q&A (which is very interesting) shortly
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