2nd Water Incident
I just can't believe this - 2nd water incident. I visited my unit today and there was some water around. The dry wall was damp. The flooring has all been ripped, and high speed blowers have been placed, drying the structure for the past 3-4 days. Here's what I got from the builder today, with regards to the 2nd incident:
I'm planning on writing to them and ask them to have a face-2-face / teleconference for the residence.
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Dear Homeowners,
On behalf of your developer, Elad Canada Inc., we sincerely apologize for the inconvenience caused from the events that have taken place since December 27th. As you are aware, last night there was a leak that occurred on the 4th floor. We are currently investigating this leak with our construction teams. As a result, emergency crews have been put in place to begin remedial work.
The process of drying the structure has commenced. In affected units that are vacant, security will accompany crew members as they work to extract water and put drying equipment in place if it is not already in your unit.
At this time, if you have not already done so, we ask that you contact your insurance providers to discuss what options you have available to you. Our builder insurance will be covering all costs associated with restoring your unit back to its original condition including the flooring. If you have any personal belongings that have been damaged your insurance company will work with you to have these replaced. In the event you need alternate living arrangements due to the damage in your unit, please call me to discuss.
Once we can confirm the structure is completely dry, this will allow us to commence the remedial work and begin repairing your home, as well as the common areas.
Elad Canada Inc. will do everything we can to restore your unit back to its original condition as fast as we can. We appreciate your patience during this difficult time and will continue to provide you with further information as it becomes available.
If there is anything you need or you have any questions, I am available at 416-886-1379.
Thank you,