http://www.thestar.com/news/gta/article/728525--forget-about-a-refund-says-ttc-chair?bn=1
TTC chair Adam Giambrone answers some questions subway riders asked after Wednesday's six-hour shutdown between Bloor and Eglinton stations.
Q: Will riders be compensated for their inconvenience?
A: Not as a fare refund, says Giambrone.
"When a situation like this occurs, our first priority is to manage the situation safely, get people home. We did offer alternative transit. It wasn't ideal for people. There's no way of measuring who was there," he said, adding there's really only one person who pays – the taxpayer. "All the people riding that system were Toronto taxpayers; you'd be taking from one hand to give to the other hand. At the end of the day we'll be looking to recoup the overtime costs as well as the cost to repair the structure from the people responsible, because it wasn't the TTC."
Q: What did it cost the system?
A: "It will be in the tens of thousands to the low hundreds of thousands by the time we do the repairs."
Q: Why can't more staff be sent to give people information at the subway entrance?
A: "Toronto police and TTC deployed quickly in this case. Really we're talking about hundreds of thousands of people through that intersection (of Yonge and Bloor). Bullhorns don't work. They're not loud enough. In large mass crowds of people, trying to do that level of communication is just impossible. There were extra people there on overtime, people were called in, all our inspectors, all special constables that we could were deployed to the area. Crowd management went remarkably smoothly."
Q: Doesn't the TTC have a plan to move people in such emergencies?
A: "Yes, and the plan was enacted and worked well. The reality is that the plan accepts that you will not be able to replace the subway. If we could, we would just operate the old Yonge streetcar. The reality is that with that many people, you want a plan that ensures safety, that ensures the best possible order. If you look at it purely from that perspective, the plan worked. It did transport people; it took them a long time."
No major city can mobilize 500 or 600 shuttle buses. To do it, it would have to strand people on routes all over the city. And even if it had the buses and operators standing by to drive them, there wouldn't be space on Yonge St. to run them because police don't have the officers to block off every single intersection.
Q: Why doesn't the Yonge line have an alternate track like New York's subway?
A: Even New York experiences delays due to construction or problems like this. Only a few of their lines, such as Broadway and Lexington, have double tracks, but most don't. Even the new one being built on Second Ave. isn't double-tracked. So New York experiences the same difficulty in trying to deploy enough shuttle buses when its subways are disrupted, said Giambrone. Its advantage is that there are more subway lines, so people can often find an alternative.
Q: Why not buy articulated buses that carry more people?
A: Those currently on the market don't last as long (about 10 to 12 years) as the TTC's standard models, which hold up through multiple rebuilds. The TTC regularly uses buses past the 20-year mark.
Q: Would a downtown relief subway line have helped?
A: Maybe. Some versions of that idea have a subway line extending all the way to Eglinton, a plan that would cost in the range of $10 billion to $12 billion.
WTF?????????
MAYBE??????????
In what fantasy world does he lives in anyways?????????