ShonTron
Moderator
That's what I envisioned. A long indoor patio on each side where the ticket booths are now, electronic kiosks scattered around and an information counter in the middle of the Great Hall which can also sell tickets to people who don't know how to use the kiosks. The bulky dated booths are ugly, take up too much space and look dead because only a fraction of them are ever used. I hope that they're taken out.
Canadian Pacific's ticket counters were on one side of the hall, Canadian National's on the other side. I remember when VIA used the kiosks on the north side; there was also a rental car counter and one for Ontario Northland (now gone). I'd say get rid of the north side kiosks for now, but keep the south side counters for VIA, rental cars, etc., at least for now.