APTA-2048
Senior Member
Presto is really good about fixing these issues. You used to be able to do it in person at a GO Station, but now you can only do it through their website or phone line. I honestly found in person a lot easier though.
I did it in person one time and they were really good with it as well too. My guess is now that people have virtual cards in Google wallet and Apple wallet it's probably not as easy for them to do in the go stations now.Presto is really good about fixing these issues. You used to be able to do it in person at a GO Station, but now you can only do it through their website or phone line. I honestly found in person a lot easier though.
Did you tap on then tap off at the GO, before you tap TCC the second time?Decided to try and if TTC-GO-TTC transfers had changed how they work and seems to have been patched.
I took a bus at 11:45AM then tapped onto the go at 1:44PM, the fare discount was applied but tapping onto the TTC a few moments later resulted in a full fare :/
Did not tap off the go but I believe in the past it still extended the transferDid you tap on then tap off at the GO, before you tap TCC the second time?
You only have 14 minutes there between your first tap and the TTC tap - so that doesn't test the 2-hour issue.It's because you didn't tap off on GO. I did this on Saturday as well and it worked the way it always does.
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Not seeing 24 minutes between any of my taps. But from my understanding, free local transit trips don't apply if you don't complete your GO trip by tapping off on GO.You only have 24 minutes there between your first tap and the TTC tap - so that doesn't test the 2-hour issue.
But I thought we'd discussed this 2-3 months ago, with examples, that concluded that it wasn't behaving the way it does day 1.
24 minutes?Sorry - 24 minutes.
I've never heard anyone mention that local trips aren't free if you don't tap off GO - as long as you are less than 2 hours after your first TTC tap.
Thanks I'll try again! Normally i use a default trip but didn't when I tested it on the weekend.It's because you didn't tap off on GO. I did this on Saturday as well and it worked the way it always does.
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I might be missing something but he go the go co-fare and got the 2nd ttc trip (after the original 2 hour window expired) for free.You only have 24 minutes there between your first tap and the TTC tap - so that doesn't test the 2-hour issue.
But I thought we'd discussed this 2-3 months ago, with examples, that concluded that it wasn't behaving the way it does day 1.
This is the expected behaviour because the system is still recognizing your first TTC transfer. If you tap on between 9:11pm and 10:16pm, your trip would still be free since the system will recognize the GO transfer after the TTC transfer expires.
Yeah, I assumed so but I always wana have photo evidenceThis is the expected behaviour because the system is still recognizing your first TTC transfer. If you tap on between 9:11pm and 10:16pm, your trip would still be free since the system will recognize the GO transfer after the TTC transfer expires.
Ah yes. For some reason I was thinking of GO trips where you don't tap out. But of course, there aren't any GO trips like that. (i.e. I wasn't thinking).Literally mentioned on the previous page: https://urbantoronto.ca/forum/threads/metrolinx-presto-fare-card.4286/page-616#post-2159661