It's an online survey. The questions...
Have you used a Presto card before?
Yes.
How did you hear about the Presto card? (Advertsining, media, giveavays, etc...)
I filled in the "other" choice as "discussion on Urban Toronto"
What ONE word best describes the Presto card for you?
Hmm. Let me think...
Where did you obtain your Presto card? (Union/home GO station/mail/other)
Whas the $6.00 fee for obtain the card an issue? (Yes/no/it was waived)
How often do you use your Presto card? (Daily/a few times a month/not any more/etc)
Is your Presto card the only way you use GO transit? (Yes/No, I use it in combination with paper tickets)
In the box below, tell us why the Presto card isn't the only way you use to pay?
How do you refill your Presto card? (at station/online/via call centre/autoload)
Are you aware you can autoload?
Which of the following options would most encourage you to set up an autoload contract? (Always have fare/never go into Insufficient Funds/reward points/easy setup/none of the above)
How about having some money in my bank account?
Where do you use your Presto card? (GO trains/GO buses/local transit)
What was the main reason you switched to Presto? (Convenience/a gift/new tech/promotion/have used farecards elsewhere/novelty/other/etc)
Rate easy-to-difficult using card on trains/on buses/loading/etc.
Please rank top three benefits of the Presto card.
How has your experience on GO transit changed since using the card?
Based on your experiences using the Presto card on GO Transit, please rate Presto on the following (satisfaction using on buses;satisfaction using on trains;overall satisfaction)
Based on your experiences using the Presto card on GO Transit, please rate Presto on the following (I will continue to use the card;I will increase my usage of the card;I will recommend it to others)
Please rate the following Presto experiences:
(A bunch of different things: how good the call centre was, availability of machines, ease of use, ease of loading, experience on local transit, etc, etc)
Which of the following issues have you encountered when using the Presto card?
(long list of issues, none of which I encountered. I filled in the Other box.)
What type of reward points program would you like Go to partner Presto with?
Um, I really don't care; it's not important to me. There was no "I don't care" box, so I selected the "none of the above" box.
Any other comments?
Why, yes!