rx_se7en
New Member
Neo PDI
I had my PDI at Neo yesterday, overall I would say that it is in pretty good shape. Had 19 deficiencies, most of them are minor. The painting in the bedroom's wall was all in patches, had to fight to get them to refinish the wall. The window frame had a few dents, hopefully that will be fix also.
The biggest issue is with the den upgrade. I upgraded my 1 bedroom + den to include a sliding door with a closet. The upgrade package was not installed prior to the PDI. The customer care person mentioned that it will be installed prior to move in date. However, she mentioned that since the light switch was installed in the wrong location (behind where the sliding door would go), the sliding door will probably be install on the outside of the room!!! This doesn't make any sense, all other sliding doors are install inside the room, where they should be. It will look ridiculous if it is install in the hallway!! I called the customer care manager and requested this to be fix and install the door on the correct side and relocate the light switch. But she was not very helpful either...any suggestions?
Anyone else having the same issue with the den upgrades?? Did they install the sliding door inside the room just like the bedroom??
I had my PDI at Neo yesterday, overall I would say that it is in pretty good shape. Had 19 deficiencies, most of them are minor. The painting in the bedroom's wall was all in patches, had to fight to get them to refinish the wall. The window frame had a few dents, hopefully that will be fix also.
The biggest issue is with the den upgrade. I upgraded my 1 bedroom + den to include a sliding door with a closet. The upgrade package was not installed prior to the PDI. The customer care person mentioned that it will be installed prior to move in date. However, she mentioned that since the light switch was installed in the wrong location (behind where the sliding door would go), the sliding door will probably be install on the outside of the room!!! This doesn't make any sense, all other sliding doors are install inside the room, where they should be. It will look ridiculous if it is install in the hallway!! I called the customer care manager and requested this to be fix and install the door on the correct side and relocate the light switch. But she was not very helpful either...any suggestions?
Anyone else having the same issue with the den upgrades?? Did they install the sliding door inside the room just like the bedroom??