TheStar.com
City paid $4,500 to fix politician's 'shrill' voice
Karen Stintz defends public speaking lessons, saying they made her more confident
March 24, 2009
Donovan Vincent
Louise Brown
STAFF REPORTERS
Criticized for talking too fast and sounding "shrill" during city hall meetings, Councillor Karen Stintz decided she needed to do something about it.
So she spent $4,500 (U.S.) for public-speaking lessons last year. Then she got taxpayers to cover the costs.
The vocal opponent of Toronto Mayor David Miller used the services of Lynda Spillane, an author and vocal coach who has advised other female politicians.
Expenses from other councillors last year included about $3,875 in French lessons for Adam Giambrone and $750 to rent the services of "Silver Elvis," a spray-painted human statue, brought in for a picnic thrown by Glenn De Baeremaeker.
In an interview yesterday, Stintz (Ward 16, Eglinton-Lawrence) said her vocal coaching provided "an opportunity to see how I appeared to other people and gave me an opportunity to work on my presentation skills."
"Knowing you speak a certain way and trying to correct it on your own is not always successful," she said later, adding Spillane gave her tips and a plan for improving her speaking ability and communication skills: "Tips for speaking slower. Where to pause, how to speak, how to communicate, how to get your message out, how to lower your voice, how to be most effective."
Residents had told Stintz her message was often getting lost because she spoke too quickly, and "my voice at council could be shrill."
Stintz provided Spillane with videotapes of her council speeches.
The lessons, provided last June and October, were conducted in Toronto, Stintz said, adding Spillane was paid in U.S. funds because she is based in the United States. The expense worked out to nearly the same figure in Canadian dollars.
Spillane was scheduled to be in Toronto at the time, and so she met with Stintz.
Spillane did not return messages yesterday.
The expense showed up recently on the city's website, which since late last year has been posting councillors' spending from the $53,100 they are allotted annually as their office budgets.
Stintz said she researched competitive rates for coaching and got approval from the city clerk, who must approve all expenses.
Stintz says the coaching has made her a more effective public speaker and helped her feel more confident.
After addressing the Ontario Convenience Stores Association conference recently, "the feedback from them was my public speaking has improved significantly," Stintz said.
Many people are willing to pay big bucks for help in public speaking — it's long been ranked the "No. 1 fear, even above death," veteran speech coach Arlene Cohen said yesterday.
"Talking fast and sounding shrill are both symptoms of physical tension – and tension is the enemy of all great performance, especially for politicians, who already face a credibility challenge," said Cohen, who charges about $140 an hour to help clients learn to relax at a podium, usually over 12 hours.
From teaching vocal warm-ups to helping customers breathe from their diaphragm and lower their brainwaves from "beta to alpha state," Cohen says the point is to become relaxed in the spotlight "because that conveys leadership – just look at Barack Obama.
"That sense of calm he conveys when he speaks makes you believe he'll do what he says."
Public speaking coach Jay Miller said he typically charges $10,000 to $20,000 for six months of weekly sessions that include tips on how to avoid sounding shrill.
"When people get passionate about something, they often start lifting themselves up physically, and their breath comes up and their voice comes up and they can sound shrill," Miller said. "But good communication comes from our body, and it's certainly reasonable to invest in these kinds of skills."
Touted by some as a possible challenger to David Miller in next year's municipal election, Stintz plays a key role in the opposition group on council, which hammers away regardless of being outnumbered by the mayor's supporters.
She is positioning herself as someone who would exert tighter control over city hall spending, and has criticized Miller for increasing taxes every year since taking office.
But Stintz insists the vocal training is not related to plans she may or may not have for a mayoral bid.
With files from Paul Moloney