Everything I've read about Mayor Assclown's days as a councillor suggest he was very good at self-promotion - probably the only area in which he has any real talent - and very bad at accomplishing anything of real significance, just as
Gavin states above. But even the petty "Oh, he got the potholes fixed!" level of crap he lays claim to is almost certainly vastly overstated. Think back to the ice storm from last winter: Ford was missing in action to begin with, and had no real power to actually, y'know,
do anything anyway, being the Mayor in name only by that point. Clean-up and damage control was all being taken care of by the proper people, without any input at all from
him. But once the media showed up, there was Ford, eager to shove his fat face in front of as many tv crews as were covering the scene. As with far too many other politicians of his ilk, often the most physically dangerous place to be standing is between Rob Ford and a television camera.
That must have been how it went back during his days as a councillor: A few vastly overrated hand-picked cases he involved himself in purely for purposes of self-aggrandizement. It gave him ample opportunity to pick up the phone and scream at city employees (which he'd surely get off on) who were likely going to get around to doing their jobs just as soon as the usual and ever-present backlog would have allowed. Shit, everyone knows the poor bastards are horribly over-worked and under-funded. So a few potholes got filled in maybe a week or two earlier than they might have. Oooh, big fuckin' deal. "He's a man of the peee-pul!" *Clutches pearls, swoons.*
Thus, Ford got his chance to simultaneously grandstand while acting as a bully - as usual
- and also be ass-kissed by all of the Little People he was "helping." (Which, natch, Ego Boy would get off on almost as much as the chance to abuse city workers, don't forget.) And then go on to vote for ever more stringent policies that would ensure said backlog would get even worse, inconveniencing Ford's fan base even
more. Nice racket, eh?
As for Robyn Doolittle, well, Crazy Town wasn't really meant as an expose so much as a quickie memior, and if there's a consistent criticism I've heard about the book (which I haven't read), it's that she bends over backwards to be "fair" to Ford, probably more than is absolutely necessary. It doesn't surprise me that she doesn't really look behind the hype of Ford's so-called "constituency work." Though she probably should have. Maybe some other author will produce a more scathing volume in the future that will do just that. Should make for fun reading...