[299 bloor call control.]

i think that's the model the TTC eventually wants to move to and I think it's a good thing. I wonder if anything ever came from Moscoe's pondering of station managers awhile back when they were talking about it in conjunction with the automatic train control project.

 

[junctionist]

To keep staffing the gates would be a waste of technology. The idea of having more employees helping passengers sounds great (some could also be retrained as special constables).

 

[Jdot]

TTC emplyees helping customers almost seems like an oxymoron.

 

[scarberiankhatru]

They hand pick their surliest employees for customer service at the Davisville HQ.

 

[ITcomputer]

Those with good customer service skills are sent to the 9th circle of hell