TheTigerMaster
Superstar
Are we still doing this?
But yes, the TTC realized during the Byford era that keeping washrooms (relatively) clean cost very little but go a long way towards increasing customer satisfaction.
I think a big problem is that there simply are not enough washrooms on the TTC. Even on the newer parts of the line. TYSSE, ECLRT and Finch West all have hardly any washrooms. This is easily one of the top 3 big issues with the TTC