cruzin4u
Senior Member
I've purchased a few items from http://www.selenefurniture.com/ - it might be a bit of a trek for you though.
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Structube has just opened another Toronto location in the Europa condo on College Street.
I bought a glass coffee table there and found the customer service terrible.
I had ordered the table in March and they had told me it should arrive in the first week of May. May, June, July, and finally most of August passed before they could tell me when I was to recieve it. Every time I called for an update, they would tell me it would be in the next week and that they had been tracking it. Only to change their statements the next week. When it finally did arrive, they didn't call me and I had to stop by the store for them to act surprised that it had arrived. I could have sworn they would have sold it to anyone who walked in off the street who wanted it. Never again.
Sorry to hear about your bad experience. Maybe it was just one or two bad employees that you had to deal with (in which case I would have called another location to talk to someone else). Personally I have nothing bad to say about them. I've been to 2 locations (College and Avenue Rd) and both times I received excellent service from the person who followed me around to write down all the measurements, to checking the inventory to let me know how many were left in stock, providing me with decorating tips, calling when my coffee table arrived and helping me load it into the car.