Just a reminder that no one has perfect service. The below is from an article on the NYC transit system
"New York has one of the most expansive and comprehensive public transit systems in the world. But that doesn't mean it works flawlessly.
If you take the subway on a regular basis, it's easy to feel as though there's always something wrong. One day, you're waiting 20-plus minutes on the platform, the next, you're stuck in a tunnel, and the next your stop is mysteriously skipped, or perhaps the train line you need stopped working altogether that day.
Then there are issues with MetroCard vending machines. On many occasions I've been faced with machines that have only taken cash or only taken credit cards, or had the audacity to take my money, but not fill my card with any credit.
At least there's always the bus. Unfortunately, while buses have gotten better at sticking to a schedule, they are are far from perfect, and it could easily take an hour or more to get to your destination."