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Just because I appropriately damned Mr. Verster for his failings in another thread.

I've had enough of Rick Leary.

I don't think I have ever openly advocated for the termination of someone's employment so obviously. (excepting today)

But a combination of the profound failing of his key strategies (service reliability improvements); which are really Service Reductions.

With his defense of offensive conduct by Fare Enforcement Officers/and his absurd indictment of routine TTC riders

Coupled with his utter absence from public view, and his complete absence of accountability.....

Leads me to one inescapable conclusion. Rick Leary should be relieved of his job. -

Couldn’t agree more - he’s not worthy of even licking the soles of Andy Byford’s shoes.
 
TTC spokesperson Stuart Green tells CP24 that during the outbreak fare enforcement officers will continue to work but will no longer be conducting manual checks for proof of payment. Instead, Green said that the TTC’s fare enforcement officers will be “positioned near card readers to observe customers tapping for proof of payment.”
He said that when riders fail to tap, the fare enforcement officers will “assess and educate about proper fare payment” rather than issuing fines.

I look forward to educating them about how I have a pass and don't need to tap.
 

Can't help but laugh. Then cry.
 

Can't help but laugh. Then cry.
Cool that it takes a world ending virus to actually make the TTC adequate.
 
TTC lifts ban on worker face masks, allows all-door boarding on buses to enhance social distancing

From link.

The TTC has reversed its prohibition against its employees wearing face masks during the COVID-19 outbreak, and will now let workers who wish to use the devices do so.

The transit agency had previously rejected calls from the union representing its bus, streetcar, and subway operators to permit workers who have daily contact with hundreds of passengers to wear the masks.

But on Wednesday the agency issued a news release saying “TTC employees who choose to wear their own masks while working will be permitted” to use them.

As it has done since calls to allow masks began, the agency noted in the release that Toronto Public Health officials have advised against healthy people wearing masks because they may increase the risk of infection, “as they can lead to individuals touching their face more often than necessary.”

However, “the TTC has determined that, for the comfort of employees, and to ensure continuity of transit service for those who need it at this time, it will not restrict employees from wearing masks while at work,” the statement said.


Spokesperson Stuart Green confirmed that the reversal was driven by the agency’s desire to avoid a job action that could disrupt service. The TTC is continuing to operate at full service despite a precipitous drop in demand in recent days as residents heed public health advice to work from home and avoid non-essential outings.

“We have had several work refusals in the last few days, and so this is a way to ease concerns of operators and make sure that service continues,” Green said.

Still, the TTC won’t provide workers with masks, he confirmed.

Sorry, couldn't resist.
giphy.gif


The agency announced additional changes to operations its Wednesday. Over the next 24 hours, the TTC will start allowing bus passengers to board at all vehicle doors to prevent “pinch points” at the front of the bus near the driver. The move is intended to “allow for further social distancing among customers and between customers and operators,” the statement said.

Also, Wheel-Trans drivers who transport community housing clients showing symptoms of COVID-19 to health care facilities will be provided with personal protective equipment, as will the passengers.

“I want to thank the TTC and its frontline workers for undertaking these changes to help protect the health of our residents and continue providing service at this difficult time,” Mayor John Tory said in a statement.


“Our frontline TTC workers move our city every day but it is more important than ever that they keep service running so that health care workers who rely on transit can get to work to help people who need it the most right now.”
 

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March 23, 2020

TTC changes amid COVID-19 crisis

Effective today, and being implemented over the next 24 hours, the TTC is kindly asking its bus customers to board and exit from the rear doors only, unless the accessible ramp needs to be deployed, as fare boxes will not be accessible. This change, made in consultation with ATU Local 113, allows for greater social distancing while minimizing potential contact with operators. TTC operators have also been instructed to keep their protective barriers closed at all times.

Last week, operators stopped handing out paper transfers to bus customers paying by cash, tickets or tokens. The TTC will no longer be accepting payment by cash, tickets or tokens on TTC buses (excluding Wheel-Trans) starting on March 24. Customers are asked to pay using PRESTO where available.

"This move is being made to prioritize the health and safety of our employees and customers," said TTC CEO Rick Leary. "We continue to focus on physical distancing, social equity and ensuring we match capacity to demand."

The TTC continues to take direction and follow the sound advice from Toronto Public Health regarding what precautions and controls should be implemented to protect the well-being of our customers and employees.

With more than 90 per cent of riders now using PRESTO, customers are still required to tap their PRESTO card and PRESTO ticket when boarding a vehicle or entering a station.

The TTC is closely monitoring ridership and service trends daily across all modes, and reviewing staffing and resources in order to effectively match service delivery with availability.

Over the past week, daily PRESTO taps indicated ridership declined by more than 70 per cent as compared to a typical early March weekday. While the TTC continues to move a substantial number of people across the system each day, customer travel patterns are changing and ridership is declining.

As a result, the following service changes are affected:
- All 900-series Express routes are reallocated as needed, except for 900 Airport Express, 903 Kennedy-Scarborough Centre Express and 927 Highway 27 Express.
- All 140-series Downtown Express routes are reallocated as where needed.
- 176 Mimico GO and 508 Lake Shore service is reallocated as needed.

Regular bus services will continue to run along Express routes that are suspended, with the majority of service operating every 10 minutes or better. All neighbourhoods continue to be served and additional buses will be operated where and when required.

The service changes will be reflected on public facing applications (e.g. NextBus, Triplinx, etc.) in the week ahead. Please expect some prediction irregularity to occur while updates are being implemented.

The deadline for PRESTO card customers to cancel their Autorenew or 12 Month Pass for April, has been extended until 11:59 p.m. on Friday, March 27. Customers wishing to cancel their Autorenew or 12 Month Pass, should visit prestocard.ca and log into their My PRESTO Account. Anyone who wants to re-sign up for Autorenew or a 12 Month Pass can do so during the pass sales window, which is available from the last 12 days of the month until eight days after the next month.

For the complete list of 900 Express and 140 Downtown Express routes please visit ttc.ca.

For more information on TTC Routes, Schedules and Fares, please call 416-393-INFO (4636) or TTY Line at 416-481-2523.

The TTC is committed to keeping customers informed about work and events that impact service and about alternative routes. For the most up-to-date information, follow @TTCNotices on Twitter or sign up for eAlerts or visit https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ttc.ca&data=02%7C01%7C%7Ccb7da19df5be4a89c65a08d7cf775b42%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637205983839299034&sdata=UnDOIQedpvp3y9r4ZrRzaOAahEK416lRGlWUinfvv0Y%3D&reserved=0
 
March 23, 2020

TTC changes amid COVID-19 crisis

Effective today, and being implemented over the next 24 hours, the TTC is kindly asking its bus customers to board and exit from the rear doors only, unless the accessible ramp needs to be deployed, as fare boxes will not be accessible. This change, made in consultation with ATU Local 113, allows for greater social distancing while minimizing potential contact with operators. TTC operators have also been instructed to keep their protective barriers closed at all times.

Last week, operators stopped handing out paper transfers to bus customers paying by cash, tickets or tokens. The TTC will no longer be accepting payment by cash, tickets or tokens on TTC buses (excluding Wheel-Trans) starting on March 24. Customers are asked to pay using PRESTO where available.

"This move is being made to prioritize the health and safety of our employees and customers," said TTC CEO Rick Leary. "We continue to focus on physical distancing, social equity and ensuring we match capacity to demand."

The TTC continues to take direction and follow the sound advice from Toronto Public Health regarding what precautions and controls should be implemented to protect the well-being of our customers and employees.

With more than 90 per cent of riders now using PRESTO, customers are still required to tap their PRESTO card and PRESTO ticket when boarding a vehicle or entering a station.

The TTC is closely monitoring ridership and service trends daily across all modes, and reviewing staffing and resources in order to effectively match service delivery with availability.

Over the past week, daily PRESTO taps indicated ridership declined by more than 70 per cent as compared to a typical early March weekday. While the TTC continues to move a substantial number of people across the system each day, customer travel patterns are changing and ridership is declining.

As a result, the following service changes are affected:
- All 900-series Express routes are reallocated as needed, except for 900 Airport Express, 903 Kennedy-Scarborough Centre Express and 927 Highway 27 Express.
- All 140-series Downtown Express routes are reallocated as where needed.
- 176 Mimico GO and 508 Lake Shore service is reallocated as needed.

Regular bus services will continue to run along Express routes that are suspended, with the majority of service operating every 10 minutes or better. All neighbourhoods continue to be served and additional buses will be operated where and when required.

The service changes will be reflected on public facing applications (e.g. NextBus, Triplinx, etc.) in the week ahead. Please expect some prediction irregularity to occur while updates are being implemented.

The deadline for PRESTO card customers to cancel their Autorenew or 12 Month Pass for April, has been extended until 11:59 p.m. on Friday, March 27. Customers wishing to cancel their Autorenew or 12 Month Pass, should visit prestocard.ca and log into their My PRESTO Account. Anyone who wants to re-sign up for Autorenew or a 12 Month Pass can do so during the pass sales window, which is available from the last 12 days of the month until eight days after the next month.

For the complete list of 900 Express and 140 Downtown Express routes please visit ttc.ca.

For more information on TTC Routes, Schedules and Fares, please call 416-393-INFO (4636) or TTY Line at 416-481-2523.

The TTC is committed to keeping customers informed about work and events that impact service and about alternative routes. For the most up-to-date information, follow @TTCNotices on Twitter or sign up for eAlerts or visit https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ttc.ca&data=02%7C01%7C%7Ccb7da19df5be4a89c65a08d7cf775b42%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637205983839299034&sdata=UnDOIQedpvp3y9r4ZrRzaOAahEK416lRGlWUinfvv0Y%3D&reserved=0
Still waiting for free fares like other cities...
 
I just received the email from PRESTO about cancelling the TTC pass.

Here's how to cancel your TTC 12 Month Pass:

1. Log in to your PRESTO Account online or through the PRESTO App.
2. Select Autorenew Transit Pass.
3. Select Remove to cancel your TTC 12 Month Pass.

You will not be surprised that these instructions are not exactly correct.
For step 3, there is no "Remove" option to select. It's simply select "Cancel TTC 12 Month Pass"
ttcpass.png


I know the process still seems obvious, but what kind of Mickey Mouse organisation can't even provide accurate instructions for their own site?
They capitalised "Remove" as though they believe such an option is present there. Did no one actually take the 30 seconds needed to see if the instructions were accurate?
Anyway, it's great to be able to cancel this now. My agreement ran through the end of May and I probably won't use the TTC much at all beyond going to and from work for the last time tomorrow.
 
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Still waiting for free fares like other cities...
Only free if paying by cash, tickets or tokens, but the day is coming when transit will be free. Remove the cost of the Presto System to maintain it; the gates for the Presto system that have to be maintain; the enforcers, staff on hand showing riders how to use the Presto System; collecting the cash; cost to maintain a banking system and monthly reports, you have put a dent in the cost of operating a system.

Unless systems that are totally free today that don't have a smart card system, still have to pay to ride them. There are 2 system in NA that are currently free to use outside the COVID-19 mess.
 

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