Filip
Senior Member
It used to be nearly always possible to book an appointment within a 3 hour period. In fact, Ron Johnson the original VP of Retail set that as a target for the Genius Bar. Now it can take up to a week. Imagine your iPhone breaks... you have to spend a week without a phone? That's not acceptable and Apple needs to seriously step up.
MetroMan, are you sure?
My iPhone had an issue (for months now) that the lock button does not work. I've been relying on that odd button for disabled people to lock my phone so I neglected to go get it replaced. I made an appointment yesterday afternoon for this morning at 10:50 to have the phone replaced at the Eaton Centre.
That wouldn't be a week...