kcantor
Senior Member
I think it's interesting.... because the ones who know DT know how to navigate it, where to go, and what to expect.
This letter is coming from St Albert, their idea of shopping was going to the mall (which makes sense), and the mall is definitely a misrepresentation of the whole DT at this point but the most hurt.
over and above the fact this person had a poor experience while actually downtown, insulting people who are a large part of the demographic that used to frequent downtown and who will need to be attracted to downtown for it to become the regional draw it used to be isn't how to go about it.I think it's interesting.... because the ones who know DT know how to navigate it, where to go, and what to expect.
This letter is coming from St Albert, their idea of shopping was going to the mall (which makes sense), and the mall is definitely a misrepresentation of the whole DT at this point but the most hurt.
the answer isn't in providing insults, the answer is in providing an experience that is at least pleasurable, not one where they felt they were being treated as a nuisance.
it's not enough to expect visitors to understand and accept why retail spaces are keeping their doors locked full time for the protection of their staff and their inventory, the answer is getting back to the point where retailers don't have to keep their doors locked full time for the protection of their staff and their inventory. wem and southgate and st. albert all offer shopping experiences that don't require that...