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Edmonton Transit Service (ETS) is in the process of implementing a new transit trip planner tool to replace the existing web application, as well as ETS Live. The new tool will be available via website (desktop and mobile) for riders to plan their trips, view schedules and alerts. The tool will also include transit information from Edmonton’s regional transit partners - St. Albert, Strathcona County, Fort Saskatchewan, Beaumont, Leduc and Spruce Grove.

The City is conducting a pilot to test the tool before it is launched to the public. During this pilot, the City is looking to obtain feedback on the new trip planner from residents of Edmonton and surrounding regions who currently use and may use trip planners in the next three months to plan their public transit trips in Edmonton and surrounding regions. The feedback will be used to fine tune the user experience and address usability and accessibility issues.

Participation in this study requires access to the internet and a device (laptop, desktop, smartphone) to submit feedback and answer surveys during the period of January 20, 2025, to February 21, 2025. If you are selected to participate and complete the surveys, you will be entered in a draw to win one of three preloaded $50 Arc cards.

This sign-up form will take five to seven minutes to complete and will close on December 16, 2024 at 11:59 p.m.

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Saw this online and I'd honestly love to see something similar for ETS, especially since LRT ridership has already reached pre-pandemic levels and promoting strong recovery numbers could change people's perceptions on downtown and LRT ridership (no you won't be alone during peak hours)
 
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Saw this online and I'd honestly love to see something similar for ETS, especially since LRT ridership has already reached pre-pandemic levels and promoting strong recovery numbers could change people's perceptions on downtown and LRT ridership (no you won't be alone during peak hours)
Has LRT ridership reached pre pandemic? I thought just bus.

But agreed, great graphic. I wish ETS was more innovative in their comms. They’d have super cool data they could share to celebrate ridership and show growth in users. But nah, here’s a pixelated pic of a bus on an ugly road for our instagram 🫠
 
Has LRT ridership reached pre pandemic? I thought just bus.

But agreed, great graphic. I wish ETS was more innovative in their comms. They’d have super cool data they could share to celebrate ridership and show growth in users. But nah, here’s a pixelated pic of a bus on an ugly road for our instagram 🫠
LRT ridership on the Metro and Capital LRT Lines has also increased significantly in 2024, meeting pre-pandemic levels in the fall. The opening of the 13-kilometre Valley Line southeast from Mill Woods to downtown last fall contributed to further LRT ridership growth.
I'm basing it off what they said here. Full agreement with you on ETS not sharing their recovery success. That needs to be plastered to counter the narrative that no one takes transit or it's still empty.
 
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I'm basing it off what they said here. Full agreement with you on ETS not sharing their recovery success. That needs to be plastered to counter the narrative that no one takes transit or it's still empty.
Oh sick. Didn’t realize LRT was back too as of this Fall. I thought bus ridership was still accounting for the higher than pre pandemic numbers. Thanks for sharing!

Amazing news.

How are people feeling about safety who use the capital/metro train regularly? Is it getting better? How about since the cold weather started?
 
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Oh sick. Didn’t realize LRT was back too as of this Fall. I thought bus ridership was still accounting for the higher than pre pandemic numbers. Thanks for sharing!

Amazing news.

How are people feeling about safety who use the capital/metro train regularly? Is it getting better? How about since the cold weather started?
Personally slightly annoyed that ETS hasn't been spreading that news tbh, I had to read it twice to make sure it was correct haha

I use it pretty regularly right now and while there are some instances of people loitering and some sketchy people here and there, Peace Officer and EPS presence is pretty common now and takes care of that quite fast. I've seen COTT teams and Peace Officers on trains and taking people out who are clearly sketchy, at least in the downtown portions. Still work needs to be done regarding people loitering in front or in the LRT entrances, but you can clearly see that there's an effort being made.

Even loitering in the Valley Line shelters has been less even if it's cold.

Curious to see if others here have the same experience as me!
 
It is not, but blocking entrances, doing drugs
How about doing illegal drugs and often having outstanding warrants? That’s most of the loiterers people don’t like…
... and vandalism, blocking entrances, leaving messes and garbage all over, as wells as the smoking drugs in entrances and stairwells when you have to try and get around all this.
 
Many of those outstanding warrants are for minor things.
Minor things that land these people in jail for anywhere from 15-45 days.

I went on a ride along many years ago with my friend who's with EPS. We pulled up to these two guys fighting. Broke them up (not me, I watched). They proceeded to run their name which came up with outstanding warrants for both of them. Long story short, they could have paid the fines to get rid of their warrants or spent 45 days in jail. They both chose jail as they couldn't afford the fine.

So minor or not, it adds up for these people.
 
Many of those outstanding warrants are for minor things.
Vandalism that costs us tens of millions.

Thefts that demoralize local store owners and lead to job losses.

Minor assaults that still make your average person scared and nervous about public spaces.

Broken windows theory also applies to the people in public spaces. It’s not about race, class, etc. it’s about behaviours.
 

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