MetroMan
Senior Member
This discussion should become a catalyst for an overdue debate on whether public transit should just be free. We don't pay to pick up a book from a library, we don't pay for police to come to an emergency, we don't pay to enjoy public parks, then why are we paying for transit? It's not really a public service if not everyone can afford to use it.
However, if there is going to be a payment, then we should at the very least stop using the term "enforcement" and stop intimidation techniques such as police-like uniforms and massive fines. We should instead create a new staff role for fare verification and have them dressed in a transit uniform, conveying the appearance of customer service, not intimidation. TTC fare verifiers should be so common that you'll see them board on almost every ride. If someone is found without a fare, they're asked to leave. The vehicle doesn't move until they get off so peer pressure would play a role in the same way as it has for decades when someone disputed a fare with the driver who previously collected fares. If they don't get off, only then might they resort to special constables. Problematic fare evaders would become known to TTC staff and might result in calling for support.
However, if there is going to be a payment, then we should at the very least stop using the term "enforcement" and stop intimidation techniques such as police-like uniforms and massive fines. We should instead create a new staff role for fare verification and have them dressed in a transit uniform, conveying the appearance of customer service, not intimidation. TTC fare verifiers should be so common that you'll see them board on almost every ride. If someone is found without a fare, they're asked to leave. The vehicle doesn't move until they get off so peer pressure would play a role in the same way as it has for decades when someone disputed a fare with the driver who previously collected fares. If they don't get off, only then might they resort to special constables. Problematic fare evaders would become known to TTC staff and might result in calling for support.