They look like nothing more than a bunch of amateur thugs on a power trip. There's no way a $3.25 fare dispute should lead to this. Could you imagine if Toronto Police (who are also sworn peace officers) were involved in a similar dispute in a Green P lot over an unpaid parking ticket? They'd be a laughingstock.
This to me is key; first and foremost, on the fare issue, can anyone imagine a parking enforcement officer having a similar confrontation over a ticket?
The answer ought to be 'no'.
Perhaps even more apt; the Toronto Police are increasingly not responding to 'shoplifting' cases.
Often with far more at issue than $3.20
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The man's other behavior issues seem to suggest illness/intoxication etc.
That certainly suggests a heavy-handed response is inappropriate, assuming it ever were appropriate.
But there are so many non-violent ways to address this.
You stop the vehicle, you ask other passengers to leave, you take it out of service, you turn off the heat......
You wait for the (not so) nice man to find somewhere else to be.
I fail to understand why this has to get violent.