EdmTrekker
Senior Member
I booked a return tix for my partner on Flair from PVR to YEG and we noted 2 things I do not see from other airlines.
1. I used a Visa cc to pay for the flight and was charged 2% extra and this was not disclosed prior to the payment on my phone app. They don’t send email confirmation so I had to dig on their website and the reservation info on line is limited. Had I used a debit card from either Visa or MC there is no charge - so I found out later.
2. What comprises taxes is not disclosed at all but it certainly includes the the Mexican Tourist Tax on arrival. Citizens and Permanent Residents of Mexico are exempt by law in paying it and airlines are required to refund it charged which is easy with every other carrier in the
US and Canada No way to reach customer service and chat box no help.. We will complain to PROFECO ithe consumer agency here in Mexico and ask them to investigate. It’s around the equivalent of $40 CAD now. Money is money.
1. I used a Visa cc to pay for the flight and was charged 2% extra and this was not disclosed prior to the payment on my phone app. They don’t send email confirmation so I had to dig on their website and the reservation info on line is limited. Had I used a debit card from either Visa or MC there is no charge - so I found out later.
2. What comprises taxes is not disclosed at all but it certainly includes the the Mexican Tourist Tax on arrival. Citizens and Permanent Residents of Mexico are exempt by law in paying it and airlines are required to refund it charged which is easy with every other carrier in the
US and Canada No way to reach customer service and chat box no help.. We will complain to PROFECO ithe consumer agency here in Mexico and ask them to investigate. It’s around the equivalent of $40 CAD now. Money is money.