For starters, enforcement issues abound. With turnstiles, you have a single entrance at which police can stop riders for non-payment, but proof-of-payment allows cops the opportunity to harass you literally anywhere in the transit system (and they
will harass you). You can no longer zone out and read your book for the entire subway ride. Proof-of-payment means you will be interrupted and asked to pull out a card, ticket, or your phone. Forceful arrests on trains will become
the norm.
A traditional proof-of-payment does away with turnstiles, and instead relies on fare-enforcement officers randomly selecting riders or train cars to ensure that people have paid (the MTA, of course, would not likely abandon turnstiles, given its
$645-million investment in a new phone-based OMNY fare collection system). There are many kinds of payment systems, ranging from paper tickets to electronic systems. Seattle uses radio-frequency ID cards (called One Regional Card for All, or ORCA cards). When a rider enters a Fare Paid Zone in Seattle’s light rail system, he or she is supposed to press (“tap”) the ORCA card to an electronic reader, which beeps to let them know the fare has been paid.
As riders exit the Fare Paid Zone, they are supposed to press their card again to log off. (Fees vary based on the length of the trip.) New York already employs a proof-of-payment system on its Select Bus Service, where passengers use their Metrocards to buy a ticket from a machine before they board (through any door), and agents board the buses to check for tickets along the route. The Metro-North and LIRR commuter railroads also use proof of payment on trains. But the subway is busier and, with a lack of seating, far more chaotic than either of those.
It doesn’t matter whether fare-enforcement officers are police or civilians: They are in a position of authority with the ability to quickly call in officers with guns. Stories abound in Seattle of fare-paying customers having the police called on them after they accidentally
tapped twice (which logs you out of the system, voiding the trip) or because they were not able to
present their ORCA cards quickly enough.
Here in New York, we’ve already seen cops
pull guns in a train car while apprehending an unarmed teen,
cops brawling with kids, cops arresting
vendors, and other problems with subway policing. There’s no reason to believe that MTA fare enforcement would behave any better while handling riders on trains during proof-of-payment checks.
The city’s fare enforcement often
focuses on stations in poor or black neighborhoods, with officers camped out at the turnstile. With proof-of-payment, they can just ride the trains and focus on poor or black
people instead. Despite the fact that only 9 percent of Seattle‘s Sound Transit riders are black,
57 percent of people facing misdemeanors charges for fare enforcement in the last four years were black.
Moreover, proof of payment can easily be confusing in a subway system, as Seattle learned. With the lack of visual payment barriers, such as turnstiles, riders entering Fare Paid Zones
often forget to pay. Once they’ve missed the electronic readers, they either need to backtrack to station entrances to tap their ORCA card, or they just continue on the train and hope to avoid fare enforcement.
Anxiety — already a problem in New York — has mounted in Seattle’s proof-of-payment system. Like the panic that seizes many about whether they left the stove on at home, Seattle
riders often experience stress (especially as
fare enforcement approaches) as they try to remember whether or not they
actually paid their fare. By contrast, after swiping at a turnstile, riders can stop caring about anything related to payment. Not so with proof-of-payment!
Fare enforcement around proof-of-payment is unpleasant,
annoying, and can be a serious threat to the safety or mental health of riders. Finding that card can be a serious hardship for some people, whether because they have disabilities or they are simply juggling groceries or young children. (I
once witnessed fare enforcement in Seattle demand proof-of-payment from a man with motor-control issues in a power wheelchair. As he looked for the card, he accidentally slammed his legs and chair into the train door.)
For all these reasons, the MTA switching to such a system would be a step backward for the transit agency. In fact, a better idea might be to abandon the whole fare-evasion push and instead focus on providing and expanding free fares for minors, seniors, and lower-income groups.