TOareaFan
Superstar
maybe there's a feature that auto-reloads when it anticipates that no-matter what trip you take next, you will go over your balance, so it auto loads. Kinda like a safety feature to ensure you never go past the $40 threshold.
Then why ask the user for a threshold? He did not say "When it gets near $40" he said "under $40".....it is not like he set his threshold low (or even close to the minimum in the system) and not like there is any ride within the Presto coverage area that would require him to have $40 to make.......I think he nailed the explanation "shoddy programing"