Does anyone in that chain know what they're doing? From the article:
1. Officer on duty at Ontario’s Provincial Emergency Operations Centre (PEOC) logged into the actual live system used to send alerts across the province, thinking it was the training and test version of the service, in part because both systems look almost identical.
2. The duty officer who sent the alert immediately recognized their mistake, but supervisors did not know how to send a proper recall alert, and didn’t give any immediate orders.
3. To make matters worse, investigators found that “unrelated information” about Pickering Nuclear Generating Station, including a possible rumour about a fire there the night before, “added confusion to senior Ontario Public Service executives’ understanding of the situation.”
4. The PEOC had a planned template for an “end alert” meant to be sent in the event of a mistaken alert, but nobody could find it the morning of the Pickering alert.
5. The private vendor that provided the system to the province, Pelmorex, advised against sending a second “end alert” correction during the confusion.
6. Investigators also learned that up until Jan. 12, none of the PEOC’s saved message templates in the event of an emergency were available in French.
Like - W. T. F.??
AoD