Mind you we're fighting over what is essentially suburban transit services. Does Toronto really need to focus so heavily on improving far-suburban locations like Finch or Sheppard when the old city needs DRL now? Sheppard subway isn't a failure, for its short length it serves more than many other transit lines in North America. 5.5km is a very, very short distance, and in that distance it achieves 50,000 ridership. If you look at the Red Line in Chicago it is very, very long at 23 miles (37km) in length, yet it gets 248,000 riders. I used to live off the Red Line in Uptown for a few months while I was in Chicago, so I've got experience riding both lines. The Red Line is one of the "backbone" lines in Chicago, the stubway in Toronto achieves more ridership per kilometer. People in Toronto do use transit heavily, whereas other North American cities don't really utilize their systems.
So I happen to think the Sheppard stubway is an example of high transit usage based on real world examples, but what didn't it do? Sheppard isn't an urban corridor, it is still suburban with increasing condo presence. This is really what it should be, seeing that its a suburban location.
I think the TC supporters mistakenly believe that TC would convert suburban Toronto to some urban utopia where Finch and Sheppard would become Queen West, but that isn't what would happen. Of course there are others who think TC was true rapid transit, it isn't, so they think it'd be the speed comparable to subways with a fraction of the cost... Which is the biggest folly of TC.
But getting back to Toronto usage, lets compare the backbone of the Chicago system: CTA's Red Line to the Yonge-Spadina subway.
Red Line length - 37km, daily ridership 250,000
Yonge-Spadina length - 30km, daily ridership 715,000
We're talking about roughly 3x the usage. Even when you add on the Brown Line elevated track downtown for the second north-south feeder into downtown Chicago, it has length of 18km and only has 105,000 riders a day.
So lets put this into perspective...
CTA Red and Brown line combined - 55km length, 355,000 riders a day.
Yonge-Spadina - 30km, 715,000 riders/day
When you start looking at other cities, you soon learn Sheppard subway isn't under-utilized at all. AT ALL.
What this is centered around is a paradox... Suburban Toronto won't become Queen West, but it needs improved transit. I have no doubt in my mind that Eglinton Crosstown would likely serve more people than the backbone of the Chicago system in years to come. I could easily see it achieve 250k riders/day. But the paradox is that a DRL in Toronto is so much more badly needed.