Great pictures. For the connection between Platform 3 and the UPX station, are people allowed to use those stairs? I don't see any signs saying you can't but when I was there last time and some people tried to exit onto Platform 3 a member of the train crew stopped them and said it was only for the crew to use.
Well, nothing stopped me.
Post-revitalization Platform 3 is
not a paid platform anymore. During Revitalization it's being designed as an official crowd-relief path to GO buses. You will be checked if you board a train there. But if you're transiting Platform 3 to another entrance/exit, you don't need to be paid anymore. That said, there is inconsistencies until 2017, given the VIA entrance still has the 'paid' signage.
Wayfinding, wayfinding.
All I did was to follow the bus logo in York Concourse (should be a UPX logo too).
Then follow the UPX logo that was posted at the top of the Platform 3 stairs.
If you're currently being stopped post-revitalization, then:
1. Take pictures of the wayfinding.
2. Politely educate the train crew with the smartphones pictures.
3. If they refuse, start videoing and if you get heckled, then raise a massive fuss at the GO customer relations / Union security for that idiocy. Tweet to
@unionstationTO. Talk to helpful people. Come to a good resolution. Failing a resolution, threaten to go public.
They'll fix deficiencies (crew training or sign removal) before it becomes negative media publicity.
Even the lightly-used PanAm staff in front of the bus door (whenever they were nearby), helpfully directed me that thing to get to the bus station, "how do I get to the GO bus station?".
GO arrival boards taunt you with the word "bus", which you associate with the "bus" door in York concourse. Huh. You're herded to Platform 3 without having paid for access to Platform 3. Staff actually tell you to take that "bus" door. Both GO staff and PanAm staff.
I hereby, therefore, have every right to be an unpaid on Platform 3, when transiting to either UPX or buses. As official station wayfinding and very basic official PanAm wayfinding as seen by above photos. If they kicked you off Platform 3 (post-York-opening), educate them please. This was once true. But this is outdated pre-revitalization info, and I find Platform 3 a great straight-arrow shortcut to both UPX (westwards) and GO buses (eastwards)
If this is truly, truly, truly crew-only, then Union/Metrolinx/PanAm/Revitalization/Construction management royally messed up and wayfinding needs to be redesigned. But officially, this isn't the case based on available info. I believe it overrides a train crew unfamiliar with new post-revitalization rules, if you got stopped during June or July 2015.
Platform 3 is an exception that it is
not a paid platform, as it doubles as the official pathway to GO bus station from York concourse (and soon elsewhere, as other concourses revitalize). You only need to pay if you actually board a Platform 3 train. Not anymore. It doubles as a crowd-relief pathway to GO buses (without needing to go through Bay concourse) as part of Union Revitalization's mandate to make the station less crowded.
So you're good!