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I've been waiting to find a maintenance person to give my mind to, remaining quite pleasant to the transportation people, of whom most were at worst, indifferent but otherwise pleasant the past two days.

The trouble is that the maintenance people are hard to find actually working!. Some of their jobs are the ones I'd contract out - starting with escalator and elevator maintenance, because the TTC workers take forever.

The Toronto Sun is reporting that drivers have had few negative interactions with the public - the worst being cursing under breath and a few shouts, but no assaults.

The maintenance people were the same ones that are responsible for the illegal wildcat strike two years ago, blocking the entrances for the drivers reporting to work.
 
Let's not pretend Wild Bob is speaking for anyone

JOHN BARBER

jbarber@globeandmail.com


April 28, 2008

The great sigh of relief that welled up in central Toronto and spread beneficently throughout the suburbs yesterday afternoon was not merely the result of a lickety-split new law ending the transit strike in time for the Monday rush. Equally welcome was a pledge from union headquarters that strike leader Bob Kinnear "will be making no more public statements today."

O happy day.

It is a testament to Mr. Kinnear's achievements thus far that both Premier Dalton McGuinty and Mayor David Miller felt the need yesterday to dissuade transit riders from abusing TTC workers when the two groups resume their rudely interrupted relationship this morning.

The Premier pleaded for users to "extend their usual courtesy to [TTC] workers for the invaluable service they provide."

The mayor called for calm. "We don't need to ask people to behave properly and treat the workers with dignity and respect," he insisted, thus revealing the need. "They'll do that."

Mr. Kinnear wasn't so sure Friday night, when he broke his word to provide 48 hours notice of a strike. "We have assessed the situation and decided that we will not expose our members to the dangers of assaults from angry and irrational members of the public," he said in a statement.

So what's different today, now that angry and irrational members of the public have a genuine grievance against the workers and this mess of a negotiation their leaders have concocted?

One big difference, and a good reason to endorse the mayor's confidence, is that Mr. Kinnear is no longer presuming to speak on anybody's behalf.

In the ensuing calm, it seems clear why the pugnacious but erratic union leader broke his word about giving notice: The workers had decided to strike, and there was nothing he could do to stop them. Rather than admitting the obvious and standing aside, however, he concocted an idiotic rationale to perpetuate the illusion he was in charge.

The fact is that his own members had already deposed him by rejecting the settlement he - and he alone, on the union's side - had signed five days earlier. Now he is gone, safely protected from assaults by angry and irrational members of his own union.

The ultimate legacy of the current fiasco will likely be the transit workers' loss of the right to strike. Mr. Miller officially welcomed the debate yesterday, promising to get it going first thing tomorrow morning. But the all-party legislative lightning strike was a better measure of government intentions. Given the craziness - and the undeniable public outrage - not even NDP Leader Howard Hampton was prepared to stand up for the workers.

It might be the last strike Local 183 of the Amalgamated Transit Workers ever stages, but it could still prove to be a tactical victory for them. Arbitrated settlements are notoriously expensive. The TTC has already shown its hand and, despite Mr. Miller's brave talk yesterday, cannot realistically hope for concessions.

Meanwhile, the union has a fresh opportunity to bid for more than the city offered over three months of renewed talks.

It's entirely possible that TTC workers won't even miss the right to strike, once it is removed from them as a direct result of their own union's folly. Binding arbitration has served the police and firefighters well. After the latest TTC strike, few will argue that public transit is not essential - and essential means expensive.

Wild Bob is long gone, but his legacy lives on.



TTC union bosses bitterly split

Rick Westhead
Feature Writer
Toronto Star

TTC union chief Bob Kinnear is a "one-man wrecking crew" who botched talks with the city by forcing members to vote on a new contract even as the union's executive remained bitterly divided, says one of his union rivals.

Larry Davis, who mounted a failed bid to unseat Kinnear in 2006, said the Amalgamated Transit Union's Local 113 is ensnared in discontent and many of its 8,900 members blame Kinnear for the TTC's public relations debacle and fractured membership.

"Members are very perturbed at Bob Kinnear," said Davis, 53, who has worked for the TTC for 33 years. "They don't feel they're getting the best leadership with him. They feel they've been mislead."

Davis said Kinnear "says one thing and does something else."

Informed of Davis's comments, Kinnear retorted, "Larry Davis was a candidate in the last election and got about 12 or 13 per cent of the vote. It's not surprising that he would be putting forward negative comments. He's a very senior operator and I believe members want people representing them who have to work under the conditions they negotiate."

A former janitor and subway car operator who makes $113,000 as head of the TTC's union, the 37-year-old Kinnear said he'll keep his job after next December's election.

"I believe I have the support of the membership. The fact is, there's a heightened awareness in Toronto of the importance of our jobs."

More details spilled out about the negotiations that led to the TTC's surprise strike on the weekend.

On Saturday, April 19, the union executive's 16 members, Kinnear included, returned to a 10th floor suite at the Sheraton Parkway Toronto North Hotel & Suites to continue talks with the TTC. Up to that point, management had refused to move from its offer of an annual 3 per cent pay hike over three years.

That Saturday would be no different. As management huddled in another room down the hall, the union's top officials spent the day watching TV.

"They kept us waiting around all day," said one board member. "It was a quiet day. Nobody said much of anything. We all were pretty wiped."

At about 10 p.m., the union received word that the TTC was willing to move on several points, including a pay increase the union had sought for its skilled trade staff. The group, which includes about 2,000 mechanics and carpenters, makes about $33 an hour and already was poised to receive a 10-cent-an-hour hike.

As talks continued Sunday into the early afternoon, the TTC agreed to increase that pay hike by 15 cents an hour. Some union executives demanded Kinnear ask for 25 cents more, bringing the total per hour increase to 50 cents.

At about 3:45 p.m. on Sunday, Kinnear left the hotel suite to meet with management. He returned 10 minutes later. "Look, the company's not going to move," Kinnear said. "It's your pleasure."

The board voted by a show of hands. Eight endorsed the new deal. Seven opposed.

As the union executive packed up binders and notebooks, Kinnear turned to the dissident group.

"Guys, we don't want to go down this road," he said, according to an executive member. "Is there anything we can do to avoid this (lack of consensus)?"

No one answered. The room emptied.

"At the end of the day, are you going to strike for 25 cents an hour for 1,000 people? That wouldn't be good leadership," said union executive Frank Grimaldi, who declined to elaborate on the union's political upheaval.

Three days later, TTC staff showed up at the Sheraton Hotel's ballroom for the ratification vote, set for 8 p.m. Roughly 6,675 union members attended the meeting – a turnout of about 75 per cent.

It was a venomous atmosphere.

One union official alleged a pamphlet had been distributed discussing the TTC's benefits plan. Under the prospective contract, employees would receive coverage of $300 a year for new glasses, up from $275. As well, eye exams would be covered to a limit of $50.

"The problem was that the language of the contract said that regular employees were covered," the union source said. "The pamphlet suggested that family members wouldn't be covered at all.

"That wasn't true. The only ones not covered were pensioners."

That wouldn't be the only subversive move. Another pamphlet was reportedly left for members arriving at Wednesday's meeting that discussed seniority.

Sometimes, TTC maintenance staff want to move to its transportation division – for example, from fixing buses to driving them. While those employees typically keep their seniority for pension, holiday time and job security, they start on equal footing with new employees on hours and bus, streetcar and subway routes.

More senior staff have a better chance of securing coveted routes like Rosedale and Prince Edward. Newer drivers start on routes such as Lawrence East and Jane St., a union source said.

"People trying to kill the deal had this pamphlet suggesting that maintenance staff coming over would keep their seniority on everything," the source said. "It was designed to get the transportation group to kill the deal."

Some members who showed up Wednesday were spoiling for an argument. One member held a copy of the prospective agreement and ripped it in half. Another threw a microphone and walked away.

There was no shortage of yelling and profanity. In the end, 4,339, or 65 per cent, rejected the deal. "Staff said they wanted to go out right away so that's what Bob agreed to," said a union board member.

On Friday morning at about 10 a.m., the union executive began to receive word, via cellphone text messages, that a strike was at hand.

Some TTC staff said the strike will be a key platform for next December's election. "We had a vote come back that in my opinion should have never got back to the membership," Davis said. "If you have your executive board split like that, how can you expect membership to be together? You've got to clean up your house."
 
Are you kidding? People actually believe that's acceptable? What that driver said is wildly out of line. It doesn't shock me, because I've heard much worse from TTC employees, but it's still totally unacceptable. Can you imagine somebody saying something like that to a customer in any other industry?
Completely out of line. If I told a client that they should take their business elsewhere when they complained after I disappeared for a few hours, and didn't do the job expected of me over the weekend (unpaid!) - I'd be fired. And I'd fire any of my staff who did that too.
 
From the desk of Gary Webster
Chief General Manager, TTC

To All TTC Employees

Clarifying Collective Bargaining Issues

This round of labour negotiations has proven to be a long, complex and demanding task for everyone. We’ve heard concerns from our employees, and their families, either directly or through media reports, that there is a lot of confusion surrounding a number of items that were agreed to in the tentative agreement.

The TTC would like to clarify these important concerns relating to wages, benefits and job security as we move forward into the interest arbitration process.


* Improved Benefits for Employees and their Dependants: We agreed to provide a total of 13 health-care improvements for all our employees and their dependants. We, in fact, extended orthodontic coverage to include employees, where previously it was only provided to dependants. The only exceptions were for smoking cessation and improved insurance benefits, which were to be provided to employees only.

* Start Dates for Improved Benefits: Not all benefits were to be increased immediately upon ratification. We simply couldn’t afford to improve all benefits right away. We agreed with the Union to delay the start of some benefits so we could afford to provide more benefit improvements during the collective agreement by spreading out the costs.

* WSIB Top-Up: A proposal was presented by the Union and we accepted. We intended to automatically provide the Workplace Safety and Insurance Board (WSIB) top-up to all of our employees who are assaulted on the job; involved in severe workplace accidents; or who suffer emotional trauma on the job. A panel made up of management and union representatives would have dealt with cases outside these situations. It was never the intention that employees would need to plead their case.

* Contracting Out and Job Security: All employees continue to have job security protection. Nothing has changed. We continue to ensure that our employees are not laid off or terminated as a direct result of contracting out work.

* Warranty Work: No employees would lose work, or their jobs, due to warranties. Our current practices of performing a substantial amount of warranty work will continue.

* GTA Clause: There is an outstanding arbitration about the appropriate compensation for Operators and Collectors. We agreed that if the arbitration results in a wage increase for Operators, the GTA Clause is not triggered. However, if the Union is unsuccessful at arbitration, the GTA Clause would have guaranteed that Operators would receive five cents more an hour than the highest paid Operator Group in the GTA at the time of the settlement.

* Skilled Trade Premium: We more than doubled the skilled trade premium for employees. This would have cost the Commission more than $1.3 million over three years.

* Shift Premium: We agreed to increase the shift premium to 75 cents from 52 cents, a 44% increase for all of our employees.

* Maintenance Employees May Transfer to Operators Group: Maintenance employees currently have the ability to transfer into the Collectors Group. At the request of the Maintenance Board, we agreed to allow our Maintenance employees to bid into an Operator position. Maintenance employees, though, would not be permitted to carry their seniority to Transportation.

We, at the TTC, are now moving forward to continue making transit in Toronto the safe, reliable system the public has come to expect. Finally, I want to thank everyone for their professionalism last Sunday in bringing the TTC back to normal operating standards so quickly and safely. It is a testament to your dedication to the people of Toronto.

Thank you.

Gary Webster
 
TTC Press Release

April 30, 2008
TTC to Refund Pass Holders
TORONTO, ONTARIO--(Marketwire - April 30, 2008) - The Toronto Transit Commission will refund customers who purchased various April passes starting May 5th.

Customers will receive a refund for the value of two days' worth of transit that was denied last weekend due to the strike. The refunds will consist of the following:

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Pass Refund
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April Adult Metropass $7.50
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April Adult Metropass Discount Plan (MDP) $7.00
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April Adult VIP $6.50
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Adult Weekly Pass - Week 17 $9.50
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April Senior/Student Metropass $6.50
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April Senior/Student MDP $6.00
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Senior/Student Weekly Pass - Week 17 $7.50
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GTA Pass - Week 17 $7.50
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Day Pass - if marked April 25th only. $3.00
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Customers must hand in their passes to any Collector Booth or at the MDP Office, 1900 Yonge Street until May 30, 2008. The MDP Office is open Monday to Friday, from 8:30 a.m. to 5:00 p.m. If riders are planning to claim a federal tax credit, they must sign the back of the pass, and make a photocopy of both the front and back prior to turning in their pass. If a rider is audited for a transit tax credit claim, Canada Revenue Agency will accept a photocopy, with signature, of TTC passes for April.

Unfortunately, the TTC cannot refund customers who paid by cash, ticket or token on April 25th.
 

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