W. K. Lis
Superstar
I think its now obvious what we all already knew..........someone is running for Mayor. (and hey I like this package, its about 10 years late, but.....)
From The STAR:
Among the customer service improvements outlined Wednesday were:
• 50 new fare vending machines to make sure there’s alleviation from the monthly line-ups for passes across the system
• Improved customer assistance and more emergency transfers when there are major subway delays.
• Text messaging from all 800 streetcar stops by July to let riders know when the next couple of cars are expected to arrive
• Video screens at station entrances and collector booths with system status
• New microphones in the collector booths
• A 24/7 customer assistance and complaints line
• More TTC ambassadors at stations to help direct riders
• An overhaul of customer service training and performance evaluations for all 13,000 TTC employees.
The Star's article mentions
, but I was able to buy a New York subway day pass using my Visa card 10 years ago. Finally!50 new fare vending machines to make sure there’s alleviation from the monthly line-ups for passes across the system