GRT is a funny duck. On the one hand I am usually floored at the frequency they can run, and when they do it’s amazing. The iON is packed, buses are packed, I don’t even have to check schedules most of the time. But there’s always a moment where things just don’t add up and it breaks the illusion of a near-perfect system. This latest debacle is piling on evidence that the top brass doesn’t know how exactly to respond to massive demand growth. They got 80% of the way, but now they’re making tradeoffs that will set them back more than it will keep them going.
Take this example. The bus I use the most now, the express 202, is wonderful during the day, but after 6pm frequency goes from 10 mins peak/15 off-peak to 30 minutes. We can certainly question if full service is always needed along the entire route, but I’ve never seen such a cut off anywhere. Demand is crushing routes citywide, too, not just around UW/WLU- and Conestoga’s diploma milling is not helping. In short, they need to find more service hours, and fast. This reshuffling is not going to work.
Worse still, this is the only city I’ve been to where I can confidently say night service is clearly becoming necessary, too… talk about suffering from success.