dt_toronto_geek
Superstar
Thank you so much! I've been looking for an answer for months now. This is good to know.
Are you of the opinion that the first thing a condo board should do is fire the developer-appointed property management company?
First, the Property Management firm is probably on a contract which the Board probably doesn't want to break as it would cost the Corporation in a payout, so I'd say roll with them and see how they perform for the first half year or so. If the Board finds they aren't efficient or are not meeting their needs then they need to setup a committee (owners can be called upon to help with this committee) to interview and cost-out other Property Management firms. The cost of the services of a new Property Management firm would also have to be worked into the second year budget, which the Board (with guidance from the current Property Manager) will guide the new Board in putting together a realistic budget. Good firms don't come cheap and although 500 is a pretty big building it may only be able to afford a certified Property Manager onsite perhaps one or two days a week, and then a Property Administrator another two, possibly three days a week - it all depends on what importance your Board places on a good firm and how many hours they feel it is necessary to have someone in the office each week. The first couple of years are tough in a new building, this is only one of many challenges the new Board will be facing. The bottom line is if the Property Management company is good, keep them - if not owners should send letters stating reasons for not renewing their services to the Board. Chances are if the owners are not satisfied with the services of the property management company the Board will probably recognize this also as they will be dealing with them very closely in the first couple of years, depending on them for guidance as they deal with all the issues they will be faced with and helping with a wide variety of important decisions that will have to be made.
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