ByeByeBaby
Active Member
I couldn't agree more with you. I think it partially a structural difference between capital and operating, which isn't really CT's fault -- and everywhere has a problem with capital projects sucking the air out of operating ones; even the fantasy maps are almost always focused on making lines and dots rather than providing frequent, reliable, rapid service. People think that transit is something you build, but -- done right -- it's actually something you operate. But CT also has incredible tunnel vision; they seem to have no interest in or ability to gain new riders outside from ones who are forced into the service. When downtown was booming and parking was hard to find, that's not a problem; but now that this isn't the case, they're going to be in a world of hurt. The same positive feedback forces that can spiral transit ridership upward can also be a death spiral the other way.
Here's a simple example; Calgary Transit has a "Frequent Network Map", which has the two C-train lines and the four MAX lines on it. Imagine you sent two people, one to Saddletowne and one to Heritage and told them to count the transit vehicles heading core-bound from 8:00 AM to 11:59 AM, covering four hours including both morning rush hour and midday offpeak service. The Saddletowne person would count 18 C-trains, and 12 MAX Orange bus departures. The Heritage person would count 22 C-Trains, and 11 MAX Teal bus departures. For a four hour period, you'd expect 16 departures -- evenly spaced -- as a minimum for 'frequent service'. So neither MAX service makes sense as part of a frequent service; even at a 20 minute headway (12 buses in 4 hours) they wouldn't qualify (since there are more frequent buses in the peaks and easy-to-plan-around 25 minute headways in the offpeaks).
But wait, the person at Saddletowne would have seen a bus with almost 16 departures; the #23 has 15 departures, three more than the Frequent Network MAX service. The person at Heritage would have seen a bus with 17 departures, the #3, six more than the Frequent Network MAX Teal. And neither of the observers would have been as busy as possible; someone at North Pointe terminal would have seen the #301 depart 24 times, more frequent than the most frequent LRT. (They also would have seen the #8 depart 12 times, as much as the MAX lines.) None of these routes -- more frequent than MAX -- are shown on the Frequent Network Map. The only reason a route can get on a Frequent Network Map is if capital was spent on it recently -- how does that make sense? How are new riders even expected to be attracted to a system when the best service is on a hidden menu like In-N-Out?
Or as another example; they're cutting service because a bunch of drivers are sick with COVID. I can't blame them for this; it's not ideal, but these are troubled times. When did they announce this? At 4 PM on a Sunday, hope everybody who plans on a commute on Monday morning can check the news. What routes have cut service? If you go to their website, there is a big banner at the top (which is good), but if you click on this, there's no list. All they say is "use our trip planner". It's a ton of work added to everybody who is taking transit. This morning, their twitter has a cheery message about how Mondays suck but the weather's nice: Which has no mention of hundreds of dropped services. There was a tweet earlier at 7:03, but it was buried by four tweets about C-train mechanical issues. You can't have customers show up for buses that aren't coming and expect them to remain customers for long.
I guess my hope for CT is that they execute the basics well; frequent, regular service on a series of core bus routes with consolidated stops and all door boarding for faster service, with clear communication to the public.
Here's a simple example; Calgary Transit has a "Frequent Network Map", which has the two C-train lines and the four MAX lines on it. Imagine you sent two people, one to Saddletowne and one to Heritage and told them to count the transit vehicles heading core-bound from 8:00 AM to 11:59 AM, covering four hours including both morning rush hour and midday offpeak service. The Saddletowne person would count 18 C-trains, and 12 MAX Orange bus departures. The Heritage person would count 22 C-Trains, and 11 MAX Teal bus departures. For a four hour period, you'd expect 16 departures -- evenly spaced -- as a minimum for 'frequent service'. So neither MAX service makes sense as part of a frequent service; even at a 20 minute headway (12 buses in 4 hours) they wouldn't qualify (since there are more frequent buses in the peaks and easy-to-plan-around 25 minute headways in the offpeaks).
But wait, the person at Saddletowne would have seen a bus with almost 16 departures; the #23 has 15 departures, three more than the Frequent Network MAX service. The person at Heritage would have seen a bus with 17 departures, the #3, six more than the Frequent Network MAX Teal. And neither of the observers would have been as busy as possible; someone at North Pointe terminal would have seen the #301 depart 24 times, more frequent than the most frequent LRT. (They also would have seen the #8 depart 12 times, as much as the MAX lines.) None of these routes -- more frequent than MAX -- are shown on the Frequent Network Map. The only reason a route can get on a Frequent Network Map is if capital was spent on it recently -- how does that make sense? How are new riders even expected to be attracted to a system when the best service is on a hidden menu like In-N-Out?
Or as another example; they're cutting service because a bunch of drivers are sick with COVID. I can't blame them for this; it's not ideal, but these are troubled times. When did they announce this? At 4 PM on a Sunday, hope everybody who plans on a commute on Monday morning can check the news. What routes have cut service? If you go to their website, there is a big banner at the top (which is good), but if you click on this, there's no list. All they say is "use our trip planner". It's a ton of work added to everybody who is taking transit. This morning, their twitter has a cheery message about how Mondays suck but the weather's nice: Which has no mention of hundreds of dropped services. There was a tweet earlier at 7:03, but it was buried by four tweets about C-train mechanical issues. You can't have customers show up for buses that aren't coming and expect them to remain customers for long.
I guess my hope for CT is that they execute the basics well; frequent, regular service on a series of core bus routes with consolidated stops and all door boarding for faster service, with clear communication to the public.
Last edited: