I agree with the above. Starbucks isn't quite as nice, but they're consistantly decent. Second Cup is better when the franchisee is up-to-snuff, and I don't care for Timothy's all that much. But Second Cup was spun off, so it has less to do with Harvey's.
Going more off-topic, I discovered my new favourite coffee store chain - Caribou Coffee, which was all over Washington and area. Great coffee (they have a great variety, and even good collection of organic and fair-trade selections), they don't gouge for pastries and snacks, and free wi-fi.