I bet this has been commented on earlier, but I went all the way up this building inside the other day, and what is it with the down escalators? At the food court level, they have to have stickers on the floor to tell people how to get down, because the down escalator is nowhere you would expect it to be. A grotesque failure of design, the whole experience made me sick.
A failure in design in your mind maybe, but I'm sure they did it on purpose. They want you to walk through the food court in the hopes that you'll spend some cash. And further down they want you to go into the FutureShop.