Roy's Square
Active Member
What is 311 supposed to do? They are "just" a service that connects citizens to the right department. Your (our) complaint is with Facilities Management or the City Manager.
Correct, and furthermore, perhaps Twitter wasn't the best way to report the illegal signage. If you go through the web interface, you are informed of when the issue has been attended to.
That said, I reported a dangerously decrepit manhole cover on my street, and 311 informed me it was done a while before the road crew finally showed up. So, I don't know if they were reporting the inspection or the fact it had been referred to the correct department.