DSC
Superstar
Yes, the reporting of "completed' by 311 means they have completed it (i.e. reported it to Department x). I have discussed this with them and they are apparently working on linking up their systems so that users can see the progress of a report right through to "real' completion!Correct, and furthermore, perhaps Twitter wasn't the best way to report the illegal signage. If you go through the web interface, you are informed of when the issue has been attended to.
That said, I reported a dangerously decrepit manhole cover on my street, and 311 informed me it was done a while before the road crew finally showed up. So, I don't know if they were reporting the inspection or the fact it had been referred to the correct department.