For the Centre Street upgrades, have they ever released any estimate on the travel time improvements for this work? Nicer stops and next bus times are great - especially on Centre Street as a powerhouse corridor of transit ridership - but I want more details. I assume there is information that has been generated at least internally or as part of public discussions and engagement, but it's painfully never available for this kind of project.
This triggered me to once again compare Calgary Transit's communication v. best-in-class Translink:
Here's Calgary's page on this project - it's cluttered, long and never clear what the project even is:
https://www.calgary.ca/planning/projects/transit-north-central-brt.html
- Service levels expected for transit users: not provided.
- Infrastructure and operations improvements: not provided directly - maybe it can be inferred from the drawings? Doesn't actually summarize the improvements on this page. Only info provide is qualitative goals of the project (provide shorter transit travel times, increase reliability, enhance comfort and convenience, improve accessibility etc.)
- Capacity and speed improvements: not provided.
- Other non-transit corridor improvements: not provided directly - only through the qualitative "goals" list (e.g. improve walking and wheeling amenities)
- Cost: $50 million (includes all short and medium-term projects) Funding has been provided through the Green Line LRT project.
- Other information provided: map of route and stations (not transit-branded nor a map used by end users), lots of background on public engagement, a ton of construction information and detailed technical terms about specific construction steps (e.g. for some reason the public needs to know when and why the "pavement milling and overlay" step occurs) etc.
For comparison, here's the level of information available for a similar BRT project from Translink in Surrey. All of this is super easy to read and find:
https://www.translink.ca/plans-and-projects/projects/bus-projects/r6-scott-road-rapidbus
- Service level expected for transit users: high-frequency, limited-stop bus service every 7.5 minutes during peak hours and 15 minutes during off-peak from 5 a.m. to 1 a.m. on weekdays and 6 a.m. to 1 a.m. on weekends.
- Infrastructure and operations improvements: features sheltered stops, accessible loading areas, all-door boarding, real-time information, and accessibility features such as text-to-audio functionality of the digital bus arrival information and tactile pads.
- Capacity and speed improvements: R6 RapidBus improves bus trips on the Scott Road corridor by up to 10 minutes in each direction. With 60-foot articulated buses, the R6 RapidBus provides more space for 20 per cent more riders on the busiest corridor south of the Fraser River.
- Other non-transit corridor improvements: Street changes have also been implemented to enhance safety. This includes adding new crosswalks, protected left turn lanes, signal improvements, and allowance for making U-turns at selected locations.
- Cost: $33 million investment was delivered jointly by TransLink, the City of Surrey, and the City of Delta
- Other information provided: map of route and stations (Translink-branded like a user map), a summary video of the project and benefits, FAQ
The frustrating part is Calgary's page provides way more information and is much longer - it's just entirely not useful to explain the project, the benefits, and the end user impacts to transit users. I support the project and want it to succeed and want to advocate for more transit, but we rarely get any information that can help anyone do this or even understand what benefits are being created. Just tell me some quantified facts about the improvements - $50M is too big of number to not know all the other numbers!