How do you know that? That's a pretty big ignorant assumption on your part that this is the first stop for grievances.
1. It helps with awareness, the more people who know about these things, the more people who can/will be able to do something about this
2. There are many people who do not come downtown and dont see or are not aware of things like this in downtown and with the city in general
3. People like
@JNO1 share their experience with calling in things and share their experience.
This is an open forum with dialogue about issues within our city and community.