Hanlansboy
Active Member
TTC Customer Service is quite accessible - 416-393-3030 from 7 am to 10 pm - 7 days a week. I've never not had them answer the phone (though I assume it must happen occasionally). And you can communicate on-line http://www3.ttc.ca/Customer_Service/Compliments_Complaints_Suggestions/index.jsp and at Twitter. Of late the response rate has been near 100%, and 100% if you follow-up with them.
I can only assume that you have either made up your story, or relating stuff that happened long before they fixed the customer service problem ... in which case ... why bother?
And really, a rude TTC driver drove you to buy a car to avoid rude people? I've driven in this city, and I've encountered some hugely rude drivers, pedestrians, and cyclists while driving. Your pulling our leg.
Not pulling anyone's leg, this actually happened. Granted it was over three years ago, perhaps they've improved their customer service, perhaps not, either way, I'll stick with my car thank you very much. I'm actually quite lucky, my commute is very short, I live in Rosedale and work at St Mike's, I face almost no traffic, as I start at 7 am, there is very little traffic. In the summer, I cycle to work when I can, so the TTC isn't necessary anymore (I also quit my second job, 18 hour days catch up with you after a few years!)