Made a rare appearance at Kipling station on Saturday. Asked one of those bored looking workers with the bright red "i" bib which bus route travels south towards the Queensway, and he looked at me like I had two heads. He then asked another 2 red-bibbed colleagues about my inquiry, and all of them were confused. Ultimately, I was told "please check an app, sir". Unbelievable. It should be noted all of these "information" workers seemed to be TFW's from the subcontinent, so even a public institution like the TTC is now exploiting these poor people and not even properly training them to boot.